Serviced apartments · January to August 2026
98.9%
of guests check out without a front desk
View impact sheet- 94.5%pre-check-in completed
- 67.9%opened their door by phone
- 88.3%of extras booked via LIKE MAGIC
Customer impact
Real results, not fancy decks.
Every number on this page comes from the LIKE MAGIC platform: real stays, real guests, real properties.
97,517checked-out stays analysed, January to August 2026
Segment
Topic
1 / 3
Serviced apartments · January to August 2026
7 sec
median AI reply to guests, at any hour
View impact sheet- 98.9%pre-check-in completed
- 66.4%opened their door by phone
- 95.9%checked out without a desk
Aparthotels · January to August 2026
93.9%
of guests check themselves in without contacting the support team
View impact sheet- 96.1%pre-check-in completed
- 70.8%opened their door by phone
- CHF 20Kextras booked via LIKE MAGIC
How we measure
Platform data
Every figure comes from what LIKE MAGIC records: stays, check-ins, keys, messages and bookings. No surveys, no estimates.
Clear periods
Each sheet names its time window and counts only stays that have checked out by the date the data was pulled.
Medians, not averages
Response times are medians, so overnight gaps do not distort how fast guests really get an answer.
Front desk cost calculator
Seen the results? Now run your own numbers.
Enter your rooms, front desk staff and hourly wage. The calculator shows what your reception costs per year and how much moving routine work to self-service frees up.
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