NEW: AI-Powered Guest Communication

AI that speaks your brand.
Results that speak for themselves.

Connect your preferred AI agent to the LIKE MAGIC platform and deliver 24/7, multilingual guest communication & operations support across all digital touchpoints – consistent, branded, and fully embedded.

See it in action

TRUSTED BY

Stay KooooK BRIGHT Hotels Apart Hotel Adelboden Schani Hotels MM:NT Berlin Lab mcdreams Hotels Homaris

Designed for guests.
Built for your team.
Supercharged with AI Connect.

LIKE MAGIC AI Connect enhances your existing guest journey with intelligent automation. You choose the AI that matches your brand's voice – we ensure it works seamlessly across channels and teams.

01

Guests use their preferred channels

Guests use their preferred channels of communication (WhatsApp/SMS/E-mail). No app download needed.

02

Your AI responds instantly

Your branded AI answers FAQs, takes requests, and handles bookings in any language.

03

LIKE MAGIC handles everything behind the scenes

Complex requests become actionable tasks in your dashboard. Staff sees what needs doing.

Real hotel use cases

How it works.

Guest authentication

Instantly verify guest identity and key booking details.

Mid-stay service requests

Towels, housekeeping, late check-out – no app, no waiting.

Live booking inquiries

Show room types, rates, and availability with booking links.

Smart handoffs

Escalate complex chats to your team – with full context.

Pre-arrival FAQs

Check-in time, parking, directions, and more – answered instantly via chat.

Phone call deflection

Reduce repetitive front desk calls with automated replies.

Why hotels love AI Connect

You choose the AI. We bring it to life. LIKE MAGIC is AI-agnostic. You bring the agent – we ensure it delivers a seamless, branded experience with smart routing, human handover, and full visibility.

Numbers that speak for themselves. Results that matter.

70%

of conversations handled fully by AI

50%

fewer repetitive front desk calls

Instant

wait time – instant chat responses

For your guests
  • Multilingual, branded AI tailored to your property
  • Guest Satisfaction Scores (CSAT) that outperform human responses
  • Automated upselling and increased conversion
For your team
  • Guest messages become actionable tasks
  • Secures bookings while your team focuses on guests
From the AI
  • 24/7 instant replies across all channels
  • Privacy-first with secure, EU-based data hosting

One platform. AI deeply integrated.

AI Connect is deeply integrated into the LIKE MAGIC platform. Every conversation, request, or inquiry flows through AI Connect – aligning staff and systems for a consistent guest experience. AI Connect is built to connect.

Step into the AI era of hospitality. LIKE MAGIC AI Connect gives modern hoteliers the freedom to choose best-in-class tools – and the power to deliver unforgettable service, effortlessly.

Works LIKE MAGIC

The guest experience & operations platform is all about modular and interface-open architecture. Its maximum flexibility allows the smooth integration of top-notch solutions: easy and seamless.

Schedule a demo