LIKE MAGICTwo packages: Core for the guest journey, Platform for guest journey plus operations. Transparent pricing, faster onboarding, and the freedom to add only what your property needs.
Core
The guest journey: digital, branded, frictionless.
Platform
Most popularEverything in Core, plus your full operation.
Core covers the complete digital guest journey. Platform adds the operational layer on top.
| Feature | Core | Platform |
|---|---|---|
| Reservation overview | ✓ | ✓ |
| Digital check-in & check-out | ✓ | ✓ |
| Guest directory | ✓ | ✓ |
| Email & omnichannel communication | ✓ | ✓ |
| Communication hub | ✓ | ✓ |
| Upsell & additional services | ✓ | ✓ |
| Smart guest payments & OTA payment automation | ✓ | ✓ |
| Basic integrations (PMS, payment) | ✓ | ✓ |
| Standard support (8×5) | ✓ | ✓ |
| Guest journey monitoring | – | ✓ |
| Task management | – | ✓ |
| Housekeeping | – | ✓ |
| Check-in wizard | – | ✓ |
| Service overview | – | ✓ |
| Guest profile with PMS sync | – | ✓ |
| Blacklisting | – | ✓ |
| Advanced integrations & managed API | – | ✓ |
* Check-in Wizard currently available for Opera Cloud.
** Service Overview currently available for apaleo.
Available on both packages. Add only what you need.
Booking Engine
Direct bookings, availability & rates in sync with your PMS.
Digital Keys
Mobile keys with slider + PINs: issued, tracked and revoked in the platform.
Wallet Keys
A room key in the guest's mobile wallet. No app, no friction, no plastic card.
Kiosk
Self-service check-in at the front desk: staff time back, queues gone.
Messaging
SMS / WhatsApp / Email: one hub, all channels, full history.
The questions we hear most, answered straight.
Core gives you the complete digital guest journey: check-in, communication, payments and upsell. Platform includes everything in Core and adds the operational layer: task management, housekeeping, advanced integrations and the managed API.
Yes. Booking Engine, Digital Keys, Wallet Keys and Kiosk are add-ons available on both packages, so you only pay for what your property actually uses, and you can switch at any time.
Yes. Choose annual billing and you save 10%, and that discount applies to both your per-room price and your minimum monthly fee.
A minimum monthly fee per tenant applies: €350 for Core and €400 for Platform. For smaller properties, Core is usually the right starting point.
LIKE MAGIC AG is ISO/IEC 27001 certified by Sensiba.
LIKE MAGICNot sure which plan is right for you? Our team is happy to walk you through the options and find the best fit for your property.
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