Apr 21 - 23 · IHTF Amsterdam 2026

Meet us at

IHTF Amsterdam 2026
Mövenpick Amsterdam

Join us at the International Hotel Technology Forum 2026 in Amsterdam. Experience our digital guest journey platform, get an exclusive preview of Wallet Keys, and discover how we're transforming hospitality operations.

Plan your Visit

On Stage:
Beyond Chatbots: Designing the Boundary Between AI and Human Hotel Operations

Hotels don't have an AI problem. They have a handover problem.
The model works until it doesn't, and then there's no architecture to get back to a human.


LIKE MAGIC and D3x have built the production stack that solves this with three layers: human operations, AI agents, and the boundary logic between them - working across check-in, digital keys, guest messaging, payments, and escalations.

WHERE & WHEN
Mövenpick Amsterdam, Apr 22, 09:15AM

SPEAKERS

Markus Feller
Markus Feller

CEO, LIKE MAGIC

Jason

Founder, D3X

Plan your Visit

Experience at Mövenpick Amsterdam

Join us for meetings, consultation and presentations throughout all days.

Join us for meetings, consultation and presentations throughout all days.

What you can experience

  • AI Connect

    LIKE MAGIC AI Connect enhances your existing guest journey with intelligent automation. You choose the AI that matches your brand’s voice – we ensure it works seamlessly across channels and teams.

    Guest Authentication

    Live Booking Inquiries

    Smart Handoffs

  • Wallet Keys Preview

    Be among the first to see our upcoming Wallet Keys integration. A room key that requires no app download – provisioned directly into your guests' Apple Wallet or Google Wallet. Zero friction. Maximum convenience.

    No App Required

    Works Offline

    NFC Technology

    Google & Apple Wallet

  • Integration Deep-Dive

    LIKE MAGIC's platform has a modular design that evolves continuously, ensuring easy integration of advanced solutions and scalability of digital infrastructure.

    Open API Standard

    Enterprise-grade security

    PMS-agnostic design

    Managed service included