- WhenApril 21 to 23, 2026
- WhereMövenpick Amsterdam
Meet us at Mövenpick Amsterdam
Join us at the International Hotel Technology Forum 2026 in Amsterdam. Experience our digital guest journey platform, get an exclusive preview of Wallet Keys, and discover how we're transforming hospitality operations.
On Stage: Beyond Chatbots: Designing the Boundary Between AI and Human Hotel Operations
Hotels don't have an AI problem. They have a handover problem. The model works until it doesn't, and then there's no architecture to get back to a human.
LIKE MAGIC and D3x have built the production stack that solves this with three layers: human operations, AI agents, and the boundary logic between them – working across check-in, digital keys, guest messaging, payments, and escalations.
Mövenpick Amsterdam, Apr 22, 09:15 AM
Speakers
Markus Feller
CEO, LIKE MAGIC
Jason Noronha
Founder, D3x
Experience at Mövenpick Amsterdam
Join us for meetings, consultation and presentations throughout all days.
What you can experience
LIKE MAGIC AI Connect enhances your existing guest journey with intelligent automation. You choose the AI that matches your brand's voice – we ensure it works seamlessly across channels and teams.
- Guest Authentication
- Live Booking Inquiries
- Smart Handoffs
Be among the first to see our upcoming Wallet Keys integration. A room key that requires no app download – provisioned directly into your guests' Apple Wallet or Google Wallet. Zero friction. Maximum convenience.
- No App Required
- Works Offline
- NFC Technology
- Google & Apple Wallet
LIKE MAGIC's platform has a modular design that evolves continuously, ensuring easy integration of advanced solutions and scalability of digital infrastructure.
- Open API Standard
- Enterprise-grade security
- PMS-agnostic design
- Managed service included
Plan your visit
Meet us at Mövenpick Amsterdam for meetings, consultation and presentations throughout all days.