The partnership brings mobile ordering and payment directly into the LIKE MAGIC guest journey and operations platform, from check-in to cocktail by the pool.
Dübendorf, Switzerland and Sydney, Australia, 22 September 2026 – Guests check in, unlock their room, order wine with dinner. All in one solution. With the partnership between LIKE MAGIC and Australian mobile ordering provider clevaQ, this becomes reality for many hotels and serviced apartments.
The integration connects the LIKE MAGIC guest journey and operations platform directly with clevaQ's end-to-end ordering solution. Guests can now order food and drinks straight from the LIKE MAGIC web app, with no separate login and no break in the experience.
Payment runs through room charge, credit card, mobile wallet or loyalty points, and is booked directly into the property's PMS (for the time being Opera Cloud only) and POS.
One tap instead of many steps
For operators, this means orders from the pool area, room service or restaurant all flow into one system, regardless of service area. Menus, pricing and availability can be configured flexibly by time and location, from happy hour to special menus. Membership and loyalty programmes are recognised automatically, with member pricing shown directly in the ordering flow.
For service staff, clevaQ Amigo adds a mobile order-taking solution with integrated payment. Orders are taken and settled right at the point of service: in the room, at the table or by the pool, reducing wait times and easing the load on service.
The integration keeps the team in the loop at every step. As soon as an order is ready for collection in the kitchen, the hotel team receives a notification, so no one has to walk over to check whether a dish is up. Orders reach the guest faster and hotter, and the back-and-forth between kitchen and service disappears.
Reconciliation runs fully automatically. POS, loyalty, paging and PMS are synchronised in the background. For properties, this means less manual matching and a consistent view of revenue across every F&B touchpoint.
“A guest who can order a drink or a bite to eat in seconds, straight from their phone, is a happier guest,” says Markus Feller, CEO of LIKE MAGIC. “That's the real opportunity in F&B: convenience turns into revenue almost by itself. And it works both ways: payment is settled at the point of service, reconciliation runs in the background, and the team gets its time back for hosting. Together, clevaQ and LIKE MAGIC make it easier on both sides of the counter.”
Paul Pisani, Founder and Managing Director of clevaQ, describes the platform as “the industry's most complete and agnostic ordering system,” built to connect best-of-breed platforms so operators keep their existing sources of truth while significantly improving the guest experience.
The integration is available to LIKE MAGIC customers using the PMS Opera Cloud with immediate effect. Hotels and serviced apartments interested in the solution can reach out to their LIKE MAGIC contact or get in touch with clevaQ directly.
About LIKE MAGIC
LIKE MAGIC is a Swiss hospitality technology company redefining how hotels and serviced apartments operate and connect with guests. Its fully integrated, modular platform unites guest experience, staff collaboration, and operational control in one seamless interface. By combining automation, personalization, and operational intelligence, LIKE MAGIC helps hospitality providers improve guest satisfaction while increasing efficiency and business performance.
About clevaQ
clevaQ is an end-to-end mobile ordering solution for hospitality venues. The platform brings ordering, payment and loyalty together in one system, with open integrations to POS, PMS, loyalty and payment providers, including Oracle Opera, Mews, Agilysys, Square, Shiji and Stripe. According to clevaQ, venues using the platform see average cart values rise by more than 25 percent alongside higher guest satisfaction, and the solution serves millions of users.
Press contacts
- LIKE MAGIC: Markus Feller, CEO, markus@likemagic.tech
- clevaQ: Paul Pisani, Managing Director, paul@clevaq.com
Media enquiries
For press and media requests, our communications team is happy to help.
