LIKE MAGIC integrates Häfele’s Dialock Cloud into the Digital Guest Journey

Zurich, Switzerland / Nagold, Germany – 29 June 2026 – LIKE MAGIC, the Swiss hospitality technology platform, and Häfele, an experienced specialist in intelligent hardware technology, lighting, and electronic locking systems for hospitality, today announced a new integration between the LIKE MAGIC platform and Häfele’s Dialock access system. The integration enables direct cloud-to-cloud communication between the two systems, removing the need for a dedicated on-site access server at the property.

The solution is already running in daily operation at Hotel Schani City, marking a significant step toward more scalable digital access management for hotel groups and serviced-apartment operators.

As hospitality businesses expand across multiple locations, access control infrastructure often becomes a bottleneck. Traditional deployments typically require local server hardware at every property, creating additional installation, maintenance, and IT management efforts. Each new property adds complexity, cost, and operational overhead.

The new LIKE MAGIC–Dialock integration addresses this challenge by enabling access management through a fully cloud-based architecture. New properties can be connected through software configuration rather than the deployment of additional local server infrastructure, making portfolio-wide rollouts significantly easier to manage.

“Häfele is an established, globally operating company. We are very pleased that Dialock Cloud is integrated into the LIKE MAGIC platform and that the first customers are already benefiting from it,” said Markus Feller, CEO of LIKE MAGIC. “Many hotel groups today are looking for solutions that scale across locations and at the same time fit smoothly into the digital guest journey. That is exactly what we are enabling together with Häfele, globally.”

The integration also gives properties flexibility in how guests access their rooms. Through the LIKE MAGIC guest journey web app, guests can unlock their room and public doors directly from their own device, without a physical key. Properties that prefer a kiosk-based arrival can issue a Dialock keycard on the spot via a self-service kiosk with an integrated card printer. Both paths run on the same cloud connection, so hotels can choose the model that fits their operation, or combine the two. For front-desk teams, that means fewer manual key handovers and less administrative work at check-in.

“Over the past 30 years, Dialock has earned its reputation through reliability, security, and flexibility in hotel environments worldwide,” said Jean-Francois Pauly, Head of Project Solutions at Häfele. "By connecting Dialock Cloud directly with LIKE MAGIC, we help operators digitalize their access management, both in existing properties and in new-build projects. With this, we close the gap between intelligent physical products in the room and building on one side, and the hotel tech stack on the other.”

Live at Hotel Schani City

Hotel Schani City, a hotel with 126 units, is the first property to run the integration in live operation. It uses the LIKE MAGIC guest journey end to end. Early operating data shows how guests move through that journey: pre-check-in completion reached 97.1 percent, meaning almost every arriving guest finished the digital journey in advance. Of guests who chose a contact channel, around 58 percent opted for WhatsApp over email.

“For us, digitalization is not an end in itself. With the integrated interplay of LIKE MAGIC and Häfele, we have created a guest journey in which the technology works in the background and makes the stay noticeably easier for our guests. What matters to us is a straightforward, positive guest experience that delights and stays in memory,” said Markus Marth, Managing Director of Schani Hotels.

Availability

The Häfele Dialock cloud integration is available immediately through the LIKE MAGIC platform. The solution is designed for hotel groups, serviced-apartment operators, and hospitality brands seeking to standardize and scale digital access management across multiple properties.

About LIKE MAGIC

LIKE MAGIC is a Swiss hospitality technology company redefining how hotels and serviced apartments operate and connect with guests. Its fully integrated, modular platform unites guest experience, staff collaboration, and operational control in one seamless interface. By combining automation, personalization, and operational intelligence, LIKE MAGIC helps hospitality providers improve guest satisfaction while increasing efficiency and business performance.

About Häfele

Häfele is an internationally operating company focused on intelligent hardware technology, lighting, acoustics, and electronic access systems. Häfele serves customers in 140 countries and provides time-saving, cost-efficient solutions for projects across the hospitality, retail, healthcare, and office sectors, as well as for private residential construction.

Press Contact

Betina Welter
welter@likemagic.net
+43 664 8249155