LIKE MAGIC combines all business-relevant systems and applications in a single, smart, user-centric and open solution, while connecting guests, staff,and operators like never before.
Central Guest Profile
Manage all guest information in one place. Easily access and update profiles, preferences, and history, ensuring a personalized experience for every stay.
Communication Hub
Streamline all guest communications with our centralized hub. Whether it’s email, SMS, or chat, keep conversations organized and easily accessible.
Housekeeping
Optimize your housekeeping operations with real-time updates. Assign tasks, track progress, and ensure every room is ready for the next guest.
Digital Guest Journey
Enhance the guest experience with a seamless digital journey. From pre-arrival to check-out, manage every touchpoint with ease and efficiency.
Booking Engine
Increase direct bookings with our powerful engine. It’s fully integrated, user-friendly, and designed to maximize your property’s revenue.
Upselling
Boost revenue with targeted upselling opportunities. Offer guests relevant upgrades and add-ons at the right moments, increasing their satisfaction and your bottom line.
Task Management & Traces
Keep your team organized with our task management system. Track, assign, and follow up on tasks with ease, ensuring nothing falls through the cracks.
Self-service
Empower your guests with self-service options. From online check-in to room service requests, make their stay more convenient and personalized.
Payment
Simplify payments with secure, integrated processing. Handle everything from pre-authorizations to check-out with ease, ensuring a smooth experience for your guests.
Access Controls
Manage room keys effortlessly with our digital key system. Issue, track, and control access, ensuring security and convenience for both staff and guests.
24/7 Monitoring
Ensure your operations run smoothly around the clock. Our system offers 24/7 monitoring, providing peace of mind and immediate alerts for any issues.
Custom Branding
Make your brand stand out with customizable features. Tailor the look and feel of our platform to match your property’s unique identity.
Works
LIKE MAGIC
The operations & guest experience platform is all about modular and interface-open architecture. Its maximum flexibility allows the smooth integration of top-notch solutions: easy and seamless.
