Tradition meets dynamic. Hotels face the biggest operating question in years — what gets handed to AI, what stays human, and how do you connect these two? In 90 minutes, Markus Feller (LIKE MAGIC) and Christian Müller (Onsai) take apart the hospitality tech stack of the next generation.

From the first voice on the phone to the self check-out: AI voice agents and a continuous guest journey platform mesh like two gears. We'll show where this is live today, the numbers behind it — and what operating logic has to run in the background to make it work.